Posted: November 30th, 2013
Public Service Operating Conditions
Public Service Operating Conditions
Lois R. Wise considers public service sectors to be made up of bureaucracy that needs to be researched. However, she cites that the motives of each public service vary, but all public services should aim to serve the society. She suggests that research about bureaucracy is necessary due to its potential in influencing public employees pertaining to issues of attaining the public interest. Thus, one operating condition in public service is the linkage of the workforce motivation with the high performance. Motivation within the public sector remains quite complex and hard to understand especially due to lack of enough research. In this regard, public service motivation is used as the process through which individuals are motivated to achieve public missions with an aim of achieving their own personal interests. Thus, the public sector is faced by many motives from different individuals.
The other condition within the public sector is the new challenge of figuring out a way of nurturing dedication to the public interest, as well as a commitment to achievement of the set missions for the management. The management is supposed to ensure there is a commitment by the workforce to ensuring that missions are accomplished. With bureaucracy, it becomes hard since bureaucracy is a goal in itself if not well regulated. In some cases, where bureaucracy is too strict, the goal for employees within this sector becomes to achieve the rules set in place. Thus, instead of rules facilitating accomplishment of work or goals, it becomes the goal to be achieved.
More operating conditions within the public service involve the dynamic public interests. Public service is about serving the interests of the public. However, they are not constant and keep changing considering the interests are based on mixed motives that change over time and across societies and individuals. The different motives within the public service are responsible for the different work choices, as well as roles, where each individual chooses a role to play according to their motive. Thus, different people will pursue different motives through different roles and choices within the public sector.
Professional personnel in the public service sectors are faced by modern complexities, indicated in the e-Activities, in the case study. In the modern times, public service sector has to abide to public needs as well as set standards of professionalism. Additionally, they have to ensure they change according to innovation needs required in the modern setting. The modern setting requires public service professionals to focus on serving the public interests. Thus, they have no choice when it comes to adhering to ethical standards and needs within the society they serve. More so, the conditions of operation within this sector are changing rapidly depending on the motives of public service. This calls for altering even their behavior when innovations demand so.
The public service sector is faced by growing modern conflicts that deriving from the changing environment. These changes can be traced to inertia, changing preferences and politics. In the first driver of change, inertial, it concerns the missing equivalence between the real conditions and the public sector preference. Continuous, rapid change is inevitable in the modern era including the public service sector. Therefore, professionals in the public service sector are faced by consistently changing conditions that require different approaches. This requires innovative ideas and means to tackle the changes. Considering the bureaucracy facing the public sector, implementing such innovations to tackle changes becomes a tremendous challenge for the professionals.
The other driving force of change providing a challenge to the professionals in the public sectors is the political issues. This is concerned with political innovations and incentives within the public sector. Considering politics is so much related to the public sector, it has a direct influence on the professionals. Politics does not allow for eras that are necessary for innovations. Thus, public service sector lacks the room for trying out innovative ideas since they cannot risk failing. This causes a challenge of adopting to change for the public service sector. Finally, the preferences of professionals that are embedded in their experience play a significant role in facing challenges. When faced with new conditions in which they lack experience, it becomes hard to tackle such issues. This poses yet another challenge for professionals in the public sector.
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